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1 | # Every team has three processes. | |
2 | ||
3 | Whether they're aware of it or not, every team has three processes in place: | |
4 | ||
5 | * *The process you have*: The one that's written down, your working agreement. | |
6 | * *The process you do*: The actual actions the team performs, reality. | |
7 | * *The process you want*: The process the team wishes they were following. | |
8 | ||
9 | We can better improve our way of working if we understand what these different processes look like in our team: | |
10 | ||
11 | * What are we doing that we haven't agreed? Is it something we want? | |
12 | * What aren't we doing that we want to do? Is it something we agreed to? | |
13 | * Are there parts in our agreements that we follow even though we don't want to do it? | |
14 | ||
15 | Here's a retrospective you can do with your team to better identify how you can improve your working agreements: | |
16 | ||
17 | ```Venn Diagram of the three processes, with each circle representing: wanted, practiced, and agreed, and the overlapping areas labeled with wanted/unwanted, practiced/not practiced, and agreed/not agreed. | |
18 | .───────────. | |
19 | _.──' `───. | |
20 | ,' `. | |
21 | ,' `. | |
22 | ,' `. | |
23 | ╱ Agreed ╲ | |
24 | ╱ Not Practiced ╲ | |
25 | ; Not Wanted : | |
26 | ; : | |
27 | ; : | |
28 | │ │ | |
29 | │ │ | |
30 | : ; | |
31 | .───────────. .───────────. ; | |
32 | _.──': `───. _.──' `───. | |
33 | ,' ╲ Agreed `,' Agreed ╱ `. | |
34 | ,' ╲Not Practiced ,' `. Practiced ╱ `. | |
35 | ,' ╲ Wanted ,' `. Not Wanted ╱ `. | |
36 | ╱ `. ╱ Agreed ╲ ,' ╲ | |
37 | ╱ `. ╱ Practiced ╲ ,' ╲ | |
38 | ; `. ; Wanted : ,' : | |
39 | ; `─;─. :.──' : | |
40 | ; ; `─────────' : : | |
41 | │ Not Agreed │ │ Not Agreed │ | |
42 | │ Not Practiced │ - Not Agreed │ Practiced │ | |
43 | : Wanted : - Practiced ; Not Wanted ; | |
44 | : : - Wanted ; ; | |
45 | : : ; ; | |
46 | ╲ ╲ ╱ ╱ | |
47 | ╲ ╲ ╱ ╱ | |
48 | ╲ ╲ ╱ ╱ | |
49 | `. `. ,' ,' | |
50 | `. `.' ,' | |
51 | `. ,' `. ,' | |
52 | `───. _.──' `───. _.──' | |
53 | `─────────' `─────────' | |
54 | ``` | |
55 | ||
56 | 1. Draw a large Venn diagram representing your three processes. | |
57 | 2. Label each section according to whether it's agreed, practiced, and wanted. | |
58 | 3. Take some time to write some stickies, and place them in the appropriate area. | |
59 | 4. Discuss each of the blocks and try to understand why. | |
60 | 5. Do we have different views on what we want? How can we bring this together? | |
61 | 6. Finally, discuss actions that can help you get closer to a better process: | |
62 | 1. What things should you add or remove from your agreement? | |
63 | 2. What should you start or stop doing? | |
64 | ||
65 | As your process improves, your needs will change, and these three circles will grow further apart. Do this often, and you'll get closer to *the process you need*. |